Questions, answered

WhatsApp us your date and venue first to confirm availability, since a quotation alone doesn't reserve the date. Private bookings are confirmed with a RM200 deposit, and the balance is due at least 7 days before the event.

The deposit can be waived once we accept an approved PO, LOU, LOA or confirmation letter in writing. Approved NET30 and NET60 terms carry a 15% or 30% charge, but only if payment arrives after the event date.

We need at least 3 working days to prepare (public holidays excluded). Bookings made later than that carry a 15% surcharge and need full payment upfront, subject to availability. Wedding bookings that need a guestbook can't be taken less than 3 working days before the event.

We cover Selangor, Kuala Lumpur and Putrajaya from our base in Bandar Puncak Alam. Transport is free within 50 km. Beyond that it's RM3 per km for the distance over 50 km. Parking and venue access charges are paid by the client.

From our office at 26-1A, Jalan Hillpark 11/9, 42300 Puncak Alam, Selangor. We measure the driving distance from there to your venue. Up to 50 km is free; beyond that it's RM3 per km for the extra distance. Our price calculator works this out for your venue.

At least 10 × 10 ft of clear space for the photobooth and 15 × 15 ft for the 360 video booth, on a flat, dry floor with a working power point within 15 metres. Indoors is best. For outdoor events, please provide shade and shelter from sun and rain.

You get up to 3 initial drafts and 2 revisions free. Your photostrip and guestbook follow the same theme. Design work happens Monday to Friday, 10am to 5pm, and final designs are needed 3 working days before the event. Further designer revisions are RM30 each.

Guests download their photos or videos on the spot by QR code (speed depends on the venue's internet). After the event, everything goes to a FOTOSHARE album that stays up for 30 days, so please download it before then. GIFs aren't included with 4R prints.

Bank transfer to Bank Islam (CHUCKY ENTERPRISE, 12168010515372), Billplz, HitPay, DuitNow, Touch 'n Go eWallet, Atome or GrabPayLater. Balances can be paid with Atome (8% fee for 3 months, 12% for 6 months) or GrabPayLater (8%), subject to approval. Payments to personal accounts aren't recognised.

Atome and GrabPayLater charge us, the merchant, a fee on every payment. Most of our clients pay by bank transfer, so we keep that fee out of our package prices to keep them low for everyone. If you'd like to split your payment, the 8% (12% for Atome over 6 months) covers the platform's fee. Paying by bank transfer, DuitNow or e-wallet has no extra charge.

If you cancel, the RM200 deposit is non-refundable and anything paid above it is refunded. Rescheduling is subject to availability and our written approval, and the new date must be within 1 year of the original. If we can't fulfil your booking, you get a full refund.

Every booking includes one ready-made backdrop from our velvet, tension fabric and sequin collections, first come first served. Custom backdrops (pop-up from RM800, tension fabric from RM450) include free design, transport and installation, and need full payment before production. Orders less than 7 days before the event carry an RM300 urgent fee.

We may use event photos and videos in our marketing by default. Just tell us in writing before the event if you'd rather we didn't, or ask for a private gallery or removal of specific photos. Removing CCPB branding from prints costs RM200 per event, subject to approval.

Yes. Just let us know before the event and we'll keep your gallery private, so only you and the people you share the link with can see your photos.

The photobooth gives guests instant prints in 2R (2 × 6 in photostrip), 3R (3 × 4 in) or 4R (4 × 6 in). The 360 video booth records slow-motion spinning videos on a platform for up to 4 people, shot on iPhone 18 Pro and shared by QR code. You can book both as a combo.

Eco Saver and Saver come with 1 crew, for up to 100 and 150 guests respectively. Above that, 1 extra crew at RM50 is required. Deluxe and all wedding packages come with 2 crew, enough for up to 1,500 guests. Please choose enough hours for your programme and guest count.